8 Comments

This was a widely researched topic at Google, internally we used to have a header go/nohello and it covers exactly this.

Great post, Akos. A simple "hi" might seem harmless and nice, but it actually not only hurts your productivity but the other person as well. Because it demands multiple context switches and leaves the other person hanging till you come up with the real question.

Expand full comment
author

Nice! Didn't know people researched this thoroughly! Thanks, Akash, for sharing your experience!

Expand full comment

Great article Akos. It's a very real problem you've mentioned.

"Hi" is used to do a lot of heavy lifting in such scenarios. Another similar thing is "Do you have 2 minutes?"

The trouble I think is that people are often just looking to get you into a conversation before revealing what they need. They aren't sure whether you are interested in the topic but still need your time. It's definitely not a good strategy and results in so many confusions as you mentioned about the balloons vs production issue example.

Also, thanks for the mention!

Expand full comment
author

Yeah, quite frustrating. The worst thing is that it eats up time on both ends. Akash mentioned in the comments a nohello policy and I just found this page: https://nohello.net/en/ It's a great idea. :) You're welcome Saurabh!

Expand full comment

I never understood why people wouldn’t add context to their message. A simple “Hi” in a text message is a very lousy way to grab someone’s attention.

It’d say the worst is a boss asking, “Do you have 5 minutes for a chat?” without adding some sort of agenda or topic of discussion.

Expand full comment
author

True! I’m most afraid of meetings that do not have a clear goal. I worked in an organization where catch-up meetings required the most time and energy, and unfortunately, they happened early in the week 😄

Expand full comment

Hate those too. I like to have an agenda and stay on track.

I think it's fine to catch-up with friends, if it's not forced by the company!

Expand full comment
author

Yeah I agree, I prefer to do that outside of work if possible - both in terms of platforms & time.

Expand full comment